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Ordering and Processing:
When you order Mi Alma Peel and Stick Tiles, you're choosing quality and style.
Our commitment begins from the moment you place an order.
Please allow 1-3 business days for order processing. We ensure that each peel-and-stick tile is handled with care before making its way to your doorstep.
Shipping Information:
Estimated shipping times are as follows:
5-10 business days to the U.S.A
5-30 business days for the rest of the world.
Please be advised that these are approximate shipping times, and unforeseen circumstances may result in delays beyond our control.
Customs and Taxes:
For international orders, buyers are responsible for all taxes and fees determined by the destination country's customs regulations. It is crucial to research and understand your country's tax policies to ensure a smooth delivery process and avoid unexpected charges.
Note: Please check your country's tax regulations for accurate information.
Quality Guarantee:
Mi Alma Peel and Stick Tiles are meticulously crafted using the highest quality materials. We proudly work with German Vinyl, recognized as the best in the market. Our commitment to excellence is evident in the additional lamination layer we apply. We do not compromise on materials, ensuring a superior product.
Should you find any dissatisfaction with your purchase, a 70-day refund policy is in place. Return shipping costs are the responsibility of the buyer.
Exceptions for Custom and Personalized Orders:
At Mi Alma, we value your individuality and offer customization options. Our dedicated customer support team is here to assist with your unique requests, whether it's custom colors, sizes, or any creative ideas you envision for your space. Connect with us via email at Info@mialmastroe.com to discuss your personalized preferences.
Please note, that while we encourage customization to enhance your experience, we do not offer return options for custom orders. Exceptions for custom and personalized orders, being unique creations, are ineligible for returns or exchanges. We appreciate your understanding as we strive to deliver tailor-made solutions to meet your distinctive needs.
Communication and Support:
At Mi Alma, we take pride in our commitment to customer satisfaction. Our diligent customer support team is devoted to promptly addressing any queries, concerns, or feedback you may have. For swift and efficient assistance, we encourage you to connect with us through email at Info@mialmastroe.com. Your communication is valued, and we are here to ensure your experience with our products is seamless and enjoyable.
Stay Connected:
Follow Mi Alma on social media and subscribe to our newsletter for updates on new designs, promotions, and home décor inspiration.
Environmental Responsibility:
At Mi Alma, our commitment to environmental responsibility is woven, We prioritize sustainability by meticulously selecting and incorporating eco-friendly materials in the production of our peel-and-stick tiles. We go even further by printing on materials designed to endure for a lifetime.
Embrace responsible living space enhancement with us,
The longevity of our printed materials not only ensures enduring beauty in your living spaces but also reduces the need for frequent replacements, contributing to less waste over time.
Choosing Mi Alma means choosing a product that stands the test of time, both in quality and environmental impact. From material selection to manufacturing processes, we strive to make choices that positively impact the environment. Join us in creating spaces that not only exude style but also contribute to the well-being of our planet. Your choice of Mi Alma is a choice for a more sustainable and eco-conscious living, where durability meets environmental consciousness.
Acceptance of Terms:
By engaging with Mi Alma, users unequivocally agree to be bound by the terms and conditions stipulated in this formal agreement.
User Responsibilities:
Users are required to adhere to the guidelines specified in the tile guide and apply the tiles exclusively on a smooth surface, avoiding textured surfaces.
Payment Terms:
We accept payments through various methods, providing flexibility for our customers. Accepted payment methods may include credit/debit cards, electronic funds transfer, and other secure payment options.
Intellectual Property:
All designs are exclusively created by Mi Alma's graphic designers, infused with inspiration and thoughtful craftsmanship. Mi Alma retains complete ownership and usage rights of the intellectual property associated including but not limited to trademarks, copyrights, and patents.
Termination of Services:
Mi Alma reserves the authority to terminate or suspend user accounts or services under specifically delineated circumstances.
Limitation of Liability:
Mi Alma, in strict adherence to applicable laws, restricts liability for any damages arising from the utilization of Peel and Stick Tiles. This limitation encompasses a comprehensive approach to ensure compliance and user protection.
Changes to Terms:
Mi Alma holds the right to amend or modify these terms and conditions at its discretion.
By persisting in the utilization of Mi Alma, users are strongly advised to periodically review this agreement for potential updates or changes. For inquiries or concerns, users may contact us at Info@mialmastroe.com.